Course curriculum

  • 01

    Overview of This Course

    • Introduction to Your Must-Have CM Reports
  • 02

    Module 1: Must-Have Report #1: Customer Orders

    • Accessing Customer Order History
  • 03

    Module 2: Must-Have Report #2: Performance Over Time

    • Tracking Your Performance
  • 04

    Module 3: Must-Have Report #3: Order History

    • Looking Up Order History
  • 05

    Module 4: Bonus: My Reports Dashboard

    • My Reports Dashboard
  • 06

    Module 5: Bonus: Team Performance

    • Getting to Know Team Performance